Frequently asked questions

1. Can I access Regis from anywhere?

Regis is a web-based system that you will be able to access with a login name and password from anywhere you have an Internet access.

2. Can I access Regis anytime?

Yes. You can access Regis worldwide anytime with an Internet access.

3. Can I import my own participant data into Regis?

Yes. Create an event and import the contact details of your participants in this event.

4. Can participants access the event registration via iPhone or Android?

Yes, it is a multi-platform. Smart Phones: iPhone, Android. Internet Browsers: Firefox, Explorer, Chrome, Safari.

5. Do I need to download special software to use Regis?

No special software download is required, but you should have Internet Explorer or Firefox or another Browser to use Regis.

6. Will Regis work on a Mac?

Yes, it will work on Mac IOS, PC, Linux.

7. How to start with Regis?

Sign up for a FREE TRIAL.

8. How do I pay for Regis?

Pay per use.

9. Do I need to maintain the system?

No maintenance for the system is required. Automatic updates of new versions are made by Artegis on a regular basis.

10. Real time information?

Yes, all information is available with role-based access in real time.

11. Training and support?

Training and support is available and handled by Artegis event professionals. All of whom have a thorough understanding of our product, event organisation and the hospitality industry. Telephone training is also available for sessions of one hour maximum.

12. Online user guide?

An online user guide is available within Regis and is updated on a regular basis. It will answer most of your questions when help is needed while working on an event.

13. Security?

The system is hosted in a secured data centre where biometrics access badges are required. The best Internet connection allows Artegis' servers to operate more than 99.9% of the time since it has been introduced in 2000. Artegis provides high quality continuous backups in separate geographically distant places to guarantee the best security for your data.

14. What is the Artegis philosophy?

To offer a working tool that is regularly updated through shared knowledge.